Debt Collection Company «Auxilium»

is a reliable partner in the field of pre-trial debt recovery.

We specialize in professional soft collection, combining deep expertise in working with debtors and powerful technological solutions. At the heart of our approach is our proprietary software suite "Auxilium Collection," which enables managing large portfolios, automating communications, and achieving high conversion rates even before going to court.

WE PROVIDE SERVICES TO:

  • collection agencies;
  • microfinance organizations;
  • banks;
  • insurance companies;
  • legal departments;
  • contact centers with a collection function.

Our platform provides a full cycle of soft collection — from the first contact to transferring the case to lawyers, with the highest level of analytics, automation, and integration with other systems.

Key functional capabilities:

  • Management of debt portfolios;
  • Import data from Excel, CSV, or via API;
  • Segmentation of cases by parameters (amount, term, status);
  • History of contacts, notes, and changes in the case;
  • Auto-calls (IVR) with response recognition;
  • SMS and email campaigns with templates, scheduling, and personalization;
  • Integration with call centers: scripts, scenarios, call recordings;
  • Messengers (Viber, Telegram) — optionally for additional coverage;
  • Call queues by priority;
  • Quick recording of contact results;
  • Complete case information in one window;
  • Setting up communication scenarios;
  • Triggers for status changes or unsuccessful contact;
  • Automatic transfer of cases to legal support;
  • Reports on portfolios, communication channels, productivity;
  • Export to PDF, Excel;
  • Role-based access model;
  • Data backup and history of all contacts.

OUR ADVANTAGES

Individual approach to each debtor through flexible communication scenarios

High speed of case processing thanks to automation

Integration with the legal direction of the company "Auxilium"

The debt collection company "Auxilium" is not just outsourcing, it is results backed by technology and experience.